Thank you for visiting our online store! We appreciate your business and welcome any suggestions, comments or concerns, to ensure your successful and satisfactory transaction. THE POTTER'S HOUSE 82 Stevenstown Road, Litchfield, Maine 04350 Phone 207.582.7985 Email Us 1. Sales Tax: We are required to collect applicable sales tax of 5% for orders being shipped within Maine. 2. Gift Wrap: Gift wrapping and card available for $10. If you would like a gift card to be sent along with packages then please indicate what you would like the card to say. 3. Returns: Arrangements must be made in advance for return items. 4. Damaged Items: If pottery is damaged upon arrival, leave in original packaging and call us ASAP. 5. Shipping: All orders are shipped UPS Ground, mimimum shipping charge is $10. 6. Delivery: We recommend ordering 3 weeks in advance to ensure on-time delivery.